Amadeus: global travel distribution

This case study analyses the development and operation of Amadeus, one of the four main GDS's and main technology provider in  travel and tourism. The company provides a wide range of solutions. It was funded by Air France, Iberia, Lufthansa, SAS and Continental Airlines. They aimed to increase efficiency in airline bookings and to give equally comprehensive access to services across the world. The technology used is used by over 100 airlines and other services. It provides a service to meet operational requirements. The Amadeus system is very popular and represents over 95 per cent of the worlds airline scheduled airline seats. In addition, there are over 58,000 hotel and 50 car rental companies that serve some 24,900 locations. The company has a number of 'Networking Marketing Companies' across the world with eCommerce units being key for operating in the US, Europe and Asia-Pacific. It also provides eCommerce solutions for airlines, corporations, travel agencies and other online travel businesses. 

www.amadeus.com 

The influence of the internet on Global Distribution Systems has been important. It creating a new way to develop solutions for many people. With a powerful web page, it will generate a lot of business from desktops which allows business travelers to book. With Amadeus looking to develop new systems, it could give easier access and offer a better service.  There are many companies that accept there will be a change in the relationship between airlines, Global Distribution Systems and agents.